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American Towman Magazine Presents the Week in Towing August 13 - August 19, 2025
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TIA Urges Industry to Stay Alert as Congress Eyes Cuts

As Congress pushes forward with a sweeping budget reconciliation package, the Tire Industry Association (TIA) is alerting tire professionals to potential impacts—both direct and indirect—on their businesses. The House is considering over $1 trillion in spending cuts, including reductions to Medicaid and food assistance, which could affect customers and local economies.

More directly, the House may vote to overturn new tire emissions standards introduced by the Biden administration. The outcome could influence manufacturers, shop owners, and distributors across the country.

TIA also announced a new tool to support the industry’s fight for the right to repair. A QR code is now available for shops to easily report issues when vehicle data or diagnostic tools are blocked by manufacturers. The data will be used—anonymously—to make the case on Capitol Hill.

“This is about protecting our ability to serve customers,” said Roy Littlefield IV, TIA VP of Government Affairs. “We need your input.”

To request a QR code, email rlittlefield2@tireindustry.org.

Source: TIA Newsletter



American Towman Today - August 18, 2025
American Towman Today - August 18, 2025

Ct. Towing Laws Overhauled, Industry Joins Reform

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Published: Monday, August 18, 2025

Connecticut lawmakers have passed House Bill 7162, a sweeping update to the state’s century-old towing laws, following reports of abuse and a DMV corruption scandal.

The legislation comes after CT Mirror and ProPublica revealed that current laws allowed vehicles valued under $1,500 to be sold after just 15 days—one of the shortest windows in the country. The reports also found the DMV failed to enforce rules requiring tow companies to turn over unclaimed proceeds from vehicle sales.

Rep. Aimee Berger-Girvalo, co-chair of the Transportation Committee, said the new law “had, it felt like, hundreds of pages, but about 80 pages of cleaning up old legislation, cleaning up old statutes, and really addressing the most important part of this, which was how this was hurting working families.”

The bill creates a DMV working group, including three towing company representatives, to review compliance and improve oversight. Berger-Girvalo said the group will “set up a system of oversight for the agency” and examine claims that no surplus funds remain after sales.

Source: https://www.courant.com



Connecticut passes landmark towing law, but questions remain over handling of proceeds from sold vehicles.

US DOT Numbers: What Tow Operators Must Know

Published: Wednesday, August 13, 2025

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By Brian J. Riker 

It seems like the towing industry faces new regulations daily, and while that is an exaggeration, there are some regulations that get fresh scrutiny after something happens to trigger a renewed interest from regulators. The US DOT number is one such item facing renewed interest due to a sharp rise in fraud related to fake motor carriers or legitimate motor carriers having... Read more

"Lifelines" in the storm | Tow Pros Gain Recognition as Masters of Chaos Among us at 2025 TowXpo
By Don Lomax
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Should tow operators be officially recognized as emergency responders?
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Managing Editor: George Nitti
ATTV Editor & Anchor: Emily Oz
Advertising Sales (800-732-3869):
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Site Progr., Graphics & Video: Ryan Oser
Operations Editor: Randall C. Resch
Tow Business Editor: Brian J. Riker
Tow Illustrated Editor: George L. Nitti
Safety Editor: Jimmy Santos
August 20 - August 26, 2025
Miller Industries announces 150 layoffs as tariffs and rising costs squeeze demand.

Miller Industries Laying Off 150 Workers

Published: Friday, August 15, 2025

Miller Industries, the world’s largest manufacturer of towing and recovery equipment, announced Thursday it will cut about 150 jobs across three U.S. facilities as part of a cost-reduction plan.

The company cited declining sales and reduced orders as key reasons for the layoffs. CEO William G. Miller II said in a statement that the decision was “incredibly difficult” but necessary for long-term stability. “We understand the impact this will have on employees and their families,” he said, adding that financial and benefit assistance will be provided.

Miller reported retail sales dropped 20% last quarter, with order intakes down 30%. On an Aug. 7 earnings call, Miller pointed to tariffs, rising interest rates and higher ownership costs as major challenges. “Lower consumer confidence and tariff-related price increases have driven down demand,” he told investors.

The company, which had $1.26 billion in revenue in 2024, operates plants in Ooltewah and Greeneville, Tennessee; Hermitage, Pennsylvania; and overseas in England and France. It employs nearly 800 people in the Chattanooga area.

The layoffs mirror similar workforce cuts by other regional manufacturers, including Wacker Chemical and Astec Industries.

Source: https://www.timesfreepress.com

Tow Companies Scramble After Milwaukee Flooding

Published: Thursday, August 14, 2025

Tow trucks worked nonstop across Milwaukee after torrential rain flooded streets, leaving hundreds of vehicles submerged and drivers stranded.

“I had to climb out my window,” said Donte Jones, whose car flooded near 58th Street and Thurston Avenue on Saturday night. “It’s pretty devastating for a lot of us.” His vehicle remained in the area Monday, waterlogged to the floorboards.

The worst flooding occurred near American Family Field, where dozens of drivers unknowingly steered into deep water. “Cars were actually being picked up and floating away in the current,” said Jeff Piller, owner of All City Towing. “After the water went down, they were stuck on sidewalks, medians, even front yards.” Piller’s team moved 131 cars to higher ground Sunday.


Source: https://www.wisn.com

Alberta Cracks Down on Predatory Towing with New Rules

Published: Wednesday, August 13, 2025

Alberta’s new towing regulations, effective August 8, aim to curb predatory practices that have drawn industry scrutiny. The rules create a 200-meter exclusion zone around collision scenes, banning tow operators or their agents from offering services unless called by first responders or the vehicle owner. Breaking the rule can result in a $1,000 fine.

The province introduced the changes following complaints about aggressive solicitation and inflated charges—sometimes as high as $2,500—for tows drivers never requested. These practices have hurt the industry’s reputation and increased insurance claims, leading to higher premiums for motorists.

Transportation Minister Devin Dreeshen said the move targets “dishonest behaviour” and is the first step in a series of reforms. Police have already made arrests connected to predatory towing, and officials stress that drivers have the right to choose their tow provider.

Industry advocates, including the Alberta Motor Association, say the new rules will protect legitimate operators and restore public trust in roadside services.

Source: https://www.insurancebusinessmag.com

Rising Bankruptcies Could Impact Repos and Collections

Published: Tuesday, August 12, 2025

Bankruptcy filings are on the rise. According to the latest AIS Bankruptcy Insights Report, filings are up nearly 9% year-over-year, with almost 50,000 cases in April alone. Chapter 7 bankruptcies, which often mean assets are liquidated, jumped nearly 13%, signaling more consumers are in serious financial trouble.

For repo agents, the key takeaway is that the “automatic stay” kicks in immediately when a debtor files for bankruptcy. That stay makes it illegal to repossess a vehicle or continue collection efforts until the court says otherwise. Missing that detail could result in fines, legal trouble, and damage to your business reputation.

Industry experts point to inflation, high interest rates, and tariffs driving more people toward bankruptcy — and the numbers could keep climbing. Staying ahead means monitoring accounts closely, confirming legal status before hooking a vehicle, and working with lenders who have strong compliance systems in place.

Source: https://blog.cucollector.com

Fuel Taxes Rise in 10 States, Drop in 3

Published: Sunday, August 10, 2025

As of July 1, fuel tax adjustments left drivers in 10 states paying more at the pump, while three states saw small cuts. California drivers face some of the steepest costs, with combined diesel taxes reaching 97.1 cents per gallon after a state-mandated hike. Republican lawmakers urged Gov. Gavin Newsom to suspend the increase, citing AAA data showing Californians pay $1.57 more per gallon than the national average. “This is simply unsustainable for the constituents we represent,” nine GOP lawmakers wrote in a June 23 letter.

Newsom defended the increase, saying it funds essential road repairs. “California gas prices are 20 cents lower than one month ago and 17 cents lower than one year ago — despite a swirl of misinformation,” he said.

Connecticut, Kentucky and Maryland saw declines tied to formulas based on fuel prices or inflation. Elsewhere, increases in states including Alabama, Illinois, Indiana, Missouri, Virginia and Washington aim to bolster infrastructure funding. Washington imposed one of the steepest hikes, raising gasoline taxes to 55.4 cents and diesel to 58.4 cents per gallon.

Source: https://www.ttnews.com

Entrepreneur Gains Press for Towing Growth

Published: Friday, August 08, 2025

Mustafe Abdulahi, a Somali refugee who spent 21 years in an Ethiopian camp, is now gaining recognition in St. Cloud, Minnesota as a growing entrepreneur. After arriving in the U.S. in 2012, Abdulahi opened three businesses, the latest being Central Towing Service, which has grown to three trucks and four employees.

“I had a dream of owning a business for a long, long time,” said Abdulahi, 37, who started out in St. Cloud as a janitor before attending technical college and launching Samataar Wireless in 2015. He later opened Jijiga Restaurant and, in 2023, bought his first tow truck.

Though he admits towing isn’t his passion, Abdulahi enjoys helping people. He recalled personally driving a stranded traveler to the airport after towing her rental car.

“Ninety percent of the time you’re making the day of someone, every day,” he said.

A self-described risk-taker, Abdulahi credits his journey to perseverance. “It worked for me, very well,” he said. “I was very happy to come here, to be able to get a life change.”

Source: https://www.stcloudlive.com

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August 20 - August 26, 2025

Rolling Steel and Rising Temperatures: Copper Spill Recovery in Gastonia 

Published: Wednesday, July 23, 2025

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By George L. Nitti 

When a tractor-trailer loaded with loose copper shavings overturned while attempting to beat a red light on Highway 321 in Gastonia, NC, Michael Bridges and his team at Stanley Truck & Auto stepped in to handle what became a grueling, daylong recovery operation under extreme heat. 

Bridges described the wreck as a high-heat, high-stakes challenge. The trailer’s unsecured load had shifted, compromising its thin aluminum sidewalls. To avoid further damage and ensure the load’s salvageability for the shipper and insurer, the entire cargo had to be offloaded before the vehicle could be uprighted. 

“We brought in 2 roll-off containers just to preserve the load,” Bridges said. “Everything had to be carefully removed and secured.” 

With temperatures soaring past 100 degrees—and the heat index pushing above 110—the team worked for more than eight hours on site. Alongside a full hazmat response team, Stanley Truck & Auto deployed an impressive lineup of equipment: a 50-ton rotator, a second 50-ton heavy-duty wrecker with side-pull capability, a 16-ton medium-duty unit, two Freightliner M2 rollbacks, and skid steers equipped with brooms and bucket attachments. 

Edward Hands Jr., the company’s lead rotator operator, directed the physical recovery. Bridges, meanwhile, served as the operation’s coordinator, managing on-site logistics, maintaining communication with police, and ensuring the crew’s safety. 

“Communication is key,” Bridges emphasized. “That’s where I come in—making sure the operation runs safely and smoothly. Towing operators are great at what they do, but under pressure, we’re not always the best communicators.” 

The company’s roots stretch back to 1997, when Michael’s father, a longtime mechanic in Stanley, NC, bought his first tow truck and expanded his repair shop into a towing operation. Today, Stanley Truck & Auto runs two locations and a fleet of 16 trucks, offering everything from equipment transport to emergency recovery across Gaston County and surrounding areas. 

Deeply invested in the future of the industry, the company regularly participates in national tow shows and specialized training, including Miller’s rotator school in Chattanooga and advanced hazmat response programs. They’re active members of both the North Carolina Towing and Recovery Professionals Association and the national TRAA, advocating for stronger policy, safety, and education across the profession. 

From starting with a single truck to managing complex recoveries like this one, Stanley Truck & Auto has proven itself by serving the industry—one recovery at a time.

Wrenches & Wreckers Clears Giant Windmill Blade

Published: Wednesday, July 16, 2025

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By George L. Nitti

Traffic came to a standstill early Monday, June 30 on I-70 in Washington County, Maryland, after a 280-foot windmill turbine blade broke loose from a trailer, crossed the median, and blocked eastbound lanes. The incident happened just after 5 a.m. near I-81. A Maryland highway worker assisting at the scene sustained non-life-threatening injuries, according to state police.

At the heart of the recovery was Eddie Smith of Wrenches and Wreckers, who arrived with his 2022 Kenworth W900B with 1150 Century rotator.

“The trailer has articulating axles controlled by a remote—kind of like a fire truck tiller,” Smith explained. “When it hit the bridge bump, the rear pin came loose. The axles turned and sent the blade through the guardrail.”

Smith said the 16-tire trailer suffered seven flats and a broken air fitting. “I carry battery impacts, so I started singling out tires. Lifted the trailer body with the rotator and swapped out the doubles to get it sitting right.”

Using the rotator, he also removed a section of guardrail. “I pulled probably ten posts out of the ground, then backed it through the median and got the trailer pinned straight again.”

While some suggested lifting the blade over the median, Smith declined. “It’s fragile and I didn’t know its lifting capacity. I wasn’t about to risk it.”

Instead, he focused on fast, smart solutions. “You could’ve done it with jacks and a service truck, but it’d be a lot slower. It was hot—we had to move.”

His team cut off damaged fenders with a Sawzall, patched air leaks, and made all necessary repairs onsite. “It was a $300,000 trailer. Everything came off easy—it was new, not rusty.”

The work didn’t stop there. “We brought the bent steel bar to a shop, had it pressed back straight. It needed replacing, but police weren’t going to let that load sit roadside.”

Smith said the young drivers—just in their mid-20s—handled the situation well. “Good truck drivers,” he noted.

Founded in 2009, Wrenches and Wreckers is built for mobile recovery. “We don’t do a lot of in-shop repairs anymore. Used to have 14 bays, always slammed. But I realized mobile was the way.”

“We don’t do everything,” Smith added, “but what we do, we do right.”

Engulfed in Flames: Fiery Bridge Recovery

Published: Wednesday, June 25, 2025

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By George L. Nitti

When Jim Knight, operations manager at Suburban Towing of Louisville, Kentucky, got the call just after 10 a.m. on a rainy Friday morning in June, it sounded like a routine dispatch. But what he and his team encountered on the I-65 bridge quickly escalated into a dramatic rescue and complex recovery effort. 

“A truck’s back end was sticking straight up,” Jim recalled. “By the time we got there, the whole thing had already dropped below the bridge. And it was on fire.” 

The tractor-trailer, driven by a man who miraculously escaped with just a broken ankle, had slid and veered off the roadway after a sudden lane change in wet conditions. The trailer jackknifed, sending the entire unit over the barrier. The truck plummeted 20 feet and burst into flames below the overpass. 

“He couldn’t get the doors open,” said Jim. “He just kept kicking until he forced one open and dropped to the road below. If he hadn’t, he would have burned up.” 

Jim and his crew, including two rotators—a 75-ton and a 40-ton—arrived to find melted aluminum puddled around the cab. “That fire got hot,” he said. “We had to be careful where we hooked. The heat compromised a lot of the structure.” 

Recovery involved lifting, cutting, and separating parts fused by intense fire. With clearance limited under the bridge, the team had to work at tight angles, removing trailer tandems and using landolls and lowboys to haul the debris. 

“The challenge wasn’t brute force,” Jim said. “It was about precision and caution. You’re working with compromised materials, low clearance, and people wandering into danger zones trying to snap photos.” 

Despite the complexity, Jim said the recovery went smoothly—thanks to experience, equipment, and safety-first protocols. 

“You can prepare all you want,” he added, “but no two wrecks are ever the same. You have to stay vigilant. A wrong move could turn a recovery into another accident.” 

August 20 - August 26, 2025

US DOT Numbers: What Tow Operators Must Know

Published: Wednesday, August 13, 2025

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By Brian J. Riker 

It seems like the towing industry faces new regulations daily, and while that is an exaggeration, there are some regulations that get fresh scrutiny after something happens to trigger a renewed interest from regulators. The US DOT number is one such item facing renewed interest due to a sharp rise in fraud related to fake motor carriers or legitimate motor carriers having their id stolen by bad actors.

What is a US DOT number?

Any business that uses commercial motor vehicles to engage in interstate commerce, meaning their trucks with a Gross Vehicle Weight Rating (GVWR) greater than 10,000 pounds, or the freight they haul (including cars), crosses a state or international border is required to register with the Federal Motor Carrier Safety Administration, which in turn issues a unique identification number that is then required to be displayed on all their power units used in interstate commerce. Many states also require anybody that operates a commercial motor vehicle to obtain a US DOT number even if they only operate intrastate, meaning their trucks, nor the freight they haul, ever cross a state or international border.

Do I Really Need One?

For most towing companies the answer is yes. This is because most of the tow trucks on the road today are at least 14,500 GVWR, with many well over that, and we routinely tow vehicles that are coming from out of state, will be going out of state after they are repaired, or we cross state lines ourselves. This is known as “interstate commerce” and, as such, requires at least a US DOT registration number.

Just because the vehicles are wrecked or disabled does not relieve the towing company of its obligation to register with the US DOT before engaging in interstate commerce. While wrecked or disabled vehicles, when towed from their primary point of disablement (where they first broke down or were wrecked) are exempt commodities, that exemption only applies to the operating authority portion of the federal regulations and some specific hours of service rules when towed at the request of law enforcement.

Types of US DOT Numbers

There are three classes of US DOT registration that apply to towing operations.

-- Private Motor Carrier of Property – Is exclusively for companies that only haul their own cargo or vehicles, i.e., if a product manufacturer owned trucks and hauled exclusively their own products, they would be a private motor carrier.

-- Exempt For-Hire Motor Carrier of Property – Hauls exclusively exempt commodities, which can include wrecked or disabled motor vehicles when only hauled form the place where they first broke down or were first wrecked.

-- Authorized For-Hire Motor Carrier of Property – Hauls stuff that is not exempt and belongs to other for compensation. This would include toolboxes, machinery, vehicles to the auction or other transport work.

What About Motor Carrier Authority?

If you haul anything other than exempt commodities, which are usually low value or unprocessed stuff like waste, rocks, dirt, etc., you will most likely need to obtain operating authority. Moving toolboxes, construction equipment, forklifts, sheds or even wrecked cars to the salvage auction usually requires operating authority in addition to a valid US DOT number.

There are two types of authority to investigate, interstate and intrastate. If the stuff you haul is coming from out of state, or going out of state, then you probably need for-hire interstate motor carrier of property authority from the FMCSA. This is commonly called an MC number, and can be obtained by applying to the FMCSA and obtaining the required insurance filings.

If your trucks, and the stuff they haul, never leave the state or country, and the final destination is not out of state or the country, then you are most likely an intrastate motor carrier of property. Each state regulates this differently, but most control this work through the Public Utility Commission or the Department of Motor Vehicles. Check with your state to see what, if any, registration and authority documents may be needed.

Why is Auto Transport Almost Always Interstate Commerce?

Those of you that haul for the auto auctions such as Adesa, Manheim, Copart or IAA may have noticed a recent trend is requiring you to have a US DOT number and/or interstate operating authority to renew or keep your contracts.

Vehicles going to or coming from the auctions are usually interstate in nature because of how the auctions market these vehicles to buyers globally. As such, the intent of their marketing effort is to sell the vehicle to any buyer, local or foreign, and as such, the intent of the shipment of the vehicle to or from the auction can be considered interstate in nature. This means; to legally provide transport services to these auctions, you must be registered as a for-hire interstate motor carrier of property.

The FMCSA is very clear in their guidance that automobiles, including wrecked and disabled vehicles going to or from an auction, are not exempt commodities. The companies that haul these vehicles must be fully qualified interstate motor carriers if the movement is interstate in nature.

It is a best practice for these auctions to require all transporters to be fully qualified interstate motor carriers since the nature of each vehicle hauled can vary and it would be a logistical nightmare to figure out if each vehicle was part of an interstate or intrastate regulated shipment before selecting a contractor to dispatch it to. They are simply staying on the side of caution to avoid any regulatory issues they may face by dispatching unqualified transporters.

No Car Worth Dying For: Tow Yard Safety Lessons from a Deadly Incident

Published: Wednesday, August 06, 2025

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By Randall C. Resch

Headline News, June 2025

The Peoria (IL) County State’s Attorney’s Office has charged a sixteen-year-old and an eighteen-year-old with first-degree murder after they intentionally ran over two tow company employees—one of them a 70-year-old man who later died from his injuries.

In this brazen afternoon incident, the unauthorized teens entered the tow yard, jumped into a stored vehicle, and accelerated toward the gate. When employees attempted to stop them, they were struck as the vehicle crashed through the yard's gate.

While gate crashers have long been a concern, let this tragic event serve as a stark safety reminder for tow yard employees seeking to avoid dangerous situations.

Best Practices to Remember

Typical tow business hours are Monday through Friday, 8:00 AM to 5:00 PM. At the end of the day, business offices are considered closed. However, after-hours release fees may be collected from registered owners or their representatives—provided all documentation and police holds are in proper order.

Employees are reminded to always use appropriate security measures to protect themselves from attack or robbery. Unauthorized persons should never be allowed inside office or yard spaces unless an after-hours release is actively in progress. Aside from ADA accommodations, all individuals must remain outside the locked facility gates during vehicle release procedures.

Inside employees must ensure that all security doors are closed and locked. Tow operators may be summoned to complete after-hours releases. This process is essential to prevent the unauthorized removal of stored vehicles, theft, or unprovoked attacks on staff.

When bringing vehicles into storage, operators must first drive tow trucks (and vehicles) into the yard and ensure the exterior gate is fully closed and locked before offloading.

It is company policy to prohibit vehicle owners or their associates from entering the yard or office spaces. After-hours releases must be conducted one at a time, with individuals remaining outside the storage area until all paperwork is finalized and payments are collected and deposited according to drop procedures.

Once a vehicle is released, a tow employee should drive it to the facility’s street entrance to prevent any attempt at unauthorized retrieval from within the yard.

Avoid any altercations. If a situation becomes hostile or unsafe, call 911 immediately. Your safety comes first—do not put yourself in harm’s way.

Who’s ta’ Blame?

One vehicle, impounded by the Highway Patrol, had an “agency hold” placed on it for a host of reasons. During the night shift, a tow operator was delivering a different car to the yard. While inside the office completing paperwork, he carelessly left the gate open.

And wouldn’t you know it—someone took advantage. A stealthy driver spotted the open gate and seized the opportunity to liberate his car.

The tow operator heard an engine revving “varoom v’room,” followed by screeching tires. He got to the open gate just in-time to see the vehicle hit-the-street and disappear into the darkness.

As tow company employee, you know that when a vehicle is taken without authorization, you’re responsible for its departure if the gate’s left open? You know that heads are gonna’ roll for the very reason the vehicle’s owner took the car. And if the car was initially impounded for law enforcement actions, the agency will be upset that the yard’s security was far from acceptable?

When the tow operator called 911 to report the car “stolen,” the police dispatcher wasn’t concerned that the gate was carelessly left open. It took a while before a unit arrived to take a stolen vehicle report.

Initiate Specific Guidelines

Not knowing all the details, it’s unclear at what point the suspect driver gained access—during the process of release, or because the gate was unintentionally left open. Whatever the reason, companies should have solid, written employee guidelines regarding “what-to-do” scenarios, so as to prevent employees from being injured or killed.

My company’s written policy regarding facility security and safety is specific. Policy states:
“By contract, we are a secured facility. Unauthorized persons are prohibited from entering the facility at any time. Only approved customers may enter to conduct vehicle releases or obtain personal property while being escorted into the yard and back out.”

Additionally, “When tow operators arrive to deliver towed vehicles, the main gate will be closed and locked immediately to prevent potential robbery, unauthorized removal of impounded vehicles, or physical harm to the operator.”

Stand-alone policy: “Never stand in front of an escaping vehicle in an attempt to stop it!”

Securing Keys

Best practices suggest not leaving keys in stored vehicles.
Note: When vehicle owners or caretakers are liberating vehicles, they may already have spare keys. For individuals lurking in the darkness—intending to crash tow yard gates or cut fences with bolt cutters—there’s often little that can be done to stop their actions.

Companies should have clear, written policies that state: if someone is taking a vehicle from within the yard—let ’em go! In many states, “it’s not theft” to steal your own vehicle. Criminal trespass may be the minor issue, but felony assault, hit-and-run, or attempted murder are the major crimes likely to be committed in the process. Why risk getting killed over someone reclaiming their car?

If towers leave the gate open, the company will have some ‘splainin’ to do—especially if the vehicle was on an agency hold.

Facilities with questionable care, custody, and control procedures may face disciplinary action, including suspension or removal from contract.
Owners, in the best interest of employee safety, must ensure that staff know: don’t try to be a hero when these unfortunate and dangerous situations unfold.

Operations Editor Randall C. Resch is a retired, veteran, California police officer, former tow business owner and industry advocate. As consultant and trainer, he authored and teaches tow truck operator safety courses approved by the California Highway Patrol. For 55-years, he has been involved in the towing and recovery industry. In 29-years, he has contributed more than 775-safety focused articles for American Towman Magazine, TowIndustryWeek.com and is a frequent seminar presenter and beauty pageant judge at tow shows. In 2014, he was inducted to the International Towing and Recovery Industry Hall of Fame, was the 3rd recipient of the industry's "Dave Jones Leadership Award," and is a member of American Towman’s Safety Committee.

Email Randy at rreschran@gmail.com.

Soar with Eagles or Flock with Turkeys? The Case for Higher Standards in the Towing Industry

Published: Tuesday, July 29, 2025

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By Brian J. Riker

A recently circulated email proposing that towers should be excluded from Federal Motor Carrier Safety Administration regulation, or at least placed into a special category, raises some interesting points to ponder. While it is unclear if creating a special category within the US Department of Transportation’s regulatory scheme would solve much, the thought process behind this deserves some consideration.

Currently, all towing companies are lumped into the general transportation market, no different than any other trucking company in the eyes of the regulators. This does pose some unique challenges related to compliance, especially around hours of service; however those are not insurmountable when managed properly.

Extreme caution must be exercised when asking to be regulated as a separate type of entity. This could potentially restrict many of the ancillary services currently offered by many towers, especially the heavy-duty providers.

One must ask, before deciding if this is a good idea or not, if your towing services were to be conducted under a separate US DOT registration, as some have proposed, would that mean you now need to have two registrations with the US DOT? One for towing, and one for all the non-emergency work you do like hauling equipment, moving toolboxes or even doing secondary tows?

After all, secondary tows really are not tows at that point, because the emergency nature of the request for service is gone; instead they are simple transports, that likely would be treated no differently than hauling a front end loader or having a car carrier trailer full of auction cars.

This is not just speculation. Until 2015, the US DOT allowed motor carriers to share work freely among other duly authorized motor carriers without any special registration, bond or other regulatory hurdles. Then, at the request of the trucking industry, in an effort to cut down on brokerage fraud, US DOT tightened the regulations around brokering. This change ultimately required a trucking company to register a separate entity, as a freight broker, to share work with other motor carriers in most cases.

This same dual entity concept would most surely apply to towing if towers were granted a special class of registration with the US DOT. P.S, towers, if you are currently sharing non-exempt calls with friendly competition or even sister companies, you may want to look into the regulations that came about after the MAP-21 Highway Bill in 2013. You may be a broker and subject to extreme penalties for just trying to cover your overflow work!

As for the merits of the concept of treating towing operation differently and raising the barrier to entry, both will help the industry survive long-term. Currently the towing industry is facing an insurance crisis, a rate crisis and a surplus of service providers that are resulting in extreme rate depression in most parts of the country.

Tougher entry requirements, such as mandatory training for company owners and individual operators, higher equipment standards, drug testing and special licensing will slow down the growth and weed out unprofessional operations. Mandatory special licensing requirements, such as those found in Texas, are necessary to create towing as a career, not just a job. Higher training and licensing standards also will reduce the potential for insurance claims, and we all know how bad the insurance market is right now, so that is a huge benefit.

If this concept is looked at through the lens of trucking prior to deregulation, i.e., the Motor Carrier Act of 1980, trucking was extremely profitable because there were limits on how many companies could service any given area and their rates had to be set at a level allowing for safe, legal and compliant operation plus a fair profit. Through this lens, more regulation is a good thing, as it will force the customers, law enforcement agencies and insurance companies to pay a fair and equitable rate.

As for insurance premiums skyrocketing, this type of higher barrier to entry would help tremendously because the loss ratios would decline when the professional towers were no longer being compared to the fly-by-night operators. This is the same concept as insurance captives, which must be very selective of their members to keep their operating costs low enough to be sustainable.

Everyone jumps on their fellow tower whenever something idiotic, illegal or just plain unsafe is posted on social media. The usual responses include “you drive your truck and I’ll drive mine” or “worry about your own business, let them do it their way”; however these are very shortsighted statements. If we, as an industry, don’t police ourselves and weed out the incompetent, unsafe and unprofessional operations, we will all pay the price for their failures as we are all lumped into the same group in the eyes of the public, regulators and insurance underwriters.

This industry is changing, and you can either lead the way or get left behind. If we, as towers, don’t take responsibility for raising our own standards—by supporting tougher entry requirements, improved training, and stronger regulatory oversight—we’ll continue to be judged by the worst among us. The choice is ours: do we soar with the eagles by embracing professionalism and reform, or flock with the turkeys by defending the status quo and tolerating unsafe, unqualified operators? The future of towing depends on which direction we choose.

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August 20 - August 26, 2025

Tow Life, TikTok Fame, and the Legacy of Black Betty and Opal

Published: Monday, July 28, 2025

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By George L. Nitti

It’s hard to miss Brian Wagaman’s tow truck "Black Betty," named in honor of his late grandmother. Wrapped in neon green with a cartoon version of his bearded face on the hood and a tribute to his late cat Opal on the cab, the 2024 International rollback with a 21 ft. Century Chevron is a rolling brand. 

Wagaman, better known to his 1.2 million followers as Tow Truck Wags, has carved out a massive presence on TikTok and Facebook by pulling back the curtain on the trade. His social media training videos—filmed using camera mounts fixed across the truck, including one up front—demonstrate towing techniques, gear, and safety tips in a way that’s both educational and entertaining. 

“I get hundreds of messages a week thanking me,” Wagaman said. “That means more than anything.” 

The graphics—bright green splatter and sharp block lettering—were part of a deal when he got the truck in St. Louis. “The wrap company was next door to the builder, and they threw it in with the truck,” he said. “I picked green because it’s loud, it pops, and it’s my signature.” 

What really pops is the cat on the cab—Opal, Wagaman’s beloved companion of 20 years. “He was with me through homelessness and addiction. I had nothing, and he never left my side,” he said. “He passed in September, but I wanted to keep him with me.” 

The truck also features a skeleton on the rear, originally a Halloween addition. “I threw it on for a parade, but it just worked. The kids love it,” he said. 

The fun doesn’t stop there. Wagaman also installed an ice cream truck-style music box, which plays when he’s rolling through neighborhoods. “It’s for the kids,” he said. “And honestly, the adults get a kick out of it, too.” 

Though he’s been towing for a decade, Wagaman only launched his own company—Tow Truck Wags—a little over a year ago. In that time, he’s become a AAA affiliate and a go-to gear reviewer for brands like B/A Products. His reach has expanded from tutorials to awareness campaigns: he recently attended the funeral of a tower’s son, helping raise visibility for Slow Down, Move Over efforts. 

With a growing platform, a one-of-a-kind truck, and a message that blends fun with safety, Tow Truck Wags brings attention to the unsung heroes of the towing world. 

“One Truck, Two Jobs”: The Power of the Miller Detachable Wrecker  

Published: Wednesday, July 16, 2025

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By George L. Nitti 

For Eddie Smith, owner of Wrenches & Wreckers in Hagerstown, Maryland, his 2014 Kenworth W900 outfitted with a Holmes DTU (made by Miller Industries) and Landoll trailer has become a powerhouse of versatility and profit. 

“It’s equal to a 25-ton wrecker,” Smith said of the detachable unit. “It works really well.” 

Nicknamed Snowman — a nod to Jerry Reed’s character in Smokey and the Bandit, the truck’s color scheme was inspired by the movie that sparked Smith’s lifelong love for trucks. “I was like six or seven when I saw it. That movie pointed me toward this direction,” he said. 

Smith spec’d the Kenworth with heavy-duty rears, a double frame, and the same build integrity as a 50-ton wrecker. “That way, we’re able to put a detachable wrecker on it that’s very stable and safe — and not abusive to the truck.” 

One Truck, Many Jobs 

What sets this build apart is its ability to transform. “The same guy can come back to the yard, unhook the tow body, and hook to a lowboy trailer to do another job. It turns one truck into two. That’s versatility,” Smith explained. 

The transition is simple: “It just has legs. You unhook it, unhook the hydraulic lines, and drive out from underneath.” 

That flexibility translates into real profit. “Back in the day, that truck was averaging $30 a mile,” Smith said. “It was our most profitable truck — even over the rotators. It’s about two-thirds the cost of a rotator and just as stout.” 

A Niche That Pays 

Wrenches & Wreckers focuses strictly on heavy-duty towing — no cars. That niche, combined with a smart approach to equipment, gives Smith’s business an edge. He emphasized that the detachable wrecker isn’t for every operator. “Some guys stick it on a regular bobtail tractor, but that doesn’t work the same. You need the right wheelbase, the right frame capacity.” 

He added, “You see some setups that are Jerry-rigged. That hurts the truck and doesn’t tow well.” 

And it’s not just about performance. It’s about legality and mobility. “In certain states, if we’re overweight, we’ll get fined. This detachable setup is a lot lighter than a conventional wrecker. We can run it across the country — swap out trucks, do bobtail jobs.” 

Though not a recovery vehicle per se, the detachable rig includes a 20,000-pound winch — ideal for lighter winch-outs or separating trailers during swap-outs. “It’s not designed as a frontline recovery piece,” Smith said, “but it’s a strong tool for what we do.” 

So why don’t more companies adopt the model? 

“Some of it’s ego,” Smith admitted. “Big wreckers are impressive. I have nine of them myself. But this detachable setup — it's the smartest, most versatile truck in our fleet.” 

For smaller outfits, the detachable option also offers an affordable way in. “The detachable wrecker cost me about $80,000. That’s a lot less than a $450,000 new wrecker. It’s not cheap — just less expensive.” 

At Wrenches & Wreckers, the investment has paid off — mile after mile. 

Built on Grit and Gold 

Published: Tuesday, July 01, 2025

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By George L. Nitti 

In northeastern Wisconsin, Nick Van, the 35-year-old owner of Fox City’s Towing, has crafted a bold, recognizable brand and a growing fleet of 30 trucks that turn heads wherever they go. 

Take, for example, the company’s flagship 2023 Kenworth T880 with a 50-ton Jerr-Dan wrecker, which is wrapped in firetruck red and adorned with real gold leaf. 

“I design all my trucks,” Nick said. “The graphics are simple but bold. I’ve always stuck with red, black, and gold. The gold leaf on this truck is true gold leaf, just like what they use on fire trucks. My dad worked at Pierce [a fire truck manufacturer], and every fire truck had gold leaf. That stuck with me.” 

The company’s logo is crisp, clean, and built for visibility. “I race super late models, and I wanted something you could read at 100 miles per hour,” he said. That logo—featuring a swirling stripe and used in a variety of colors like neon green, yellow, and traditional gold—appears across the fleet. Many of Fox City’s trucks also support causes such as autism and breast cancer awareness, helping further reinforce the brand in the minds of the community. 

Nick’s path into towing wasn’t straightforward. “I was in school to be a dentist,” he said. “I’d come home on weekends to help my dad, who ran a little two-truck shop. Eventually, AAA started calling us. I decided I didn’t want to do dental anymore, got my master’s in business, and started the company in 2016 with a $40 checking account and a storage unit.” 

Fox City’s Towing takes its name from the Fox Cities region—a cluster of northeastern Wisconsin communities. “I wasn’t into naming the company after myself,” Nick said. “The Fox Cities name gave it a local feel and geographic reach.” Today, the company provides service to more than half a million people across Green Bay, Appleton, and Oshkosh. 

Safety is a visual priority, too. Fox City’s vehicles incorporate Chevron striping on nearly every truck. “Every truck has Chevrons,” Nick emphasized. “They’re astronomically expensive, but at night they’re critical. The way your emergency lights reflect off a good Chevron pattern—it’s sometimes more effective than lights themselves. Some of these new light bars are so bright they can blind you. But Chevrons warn without distraction.” 

Nick’s approach to business blends grit, heart, and community visibility. Whether it's a themed truck supporting autism awareness or a neon-colored logo that catches the eye, it all serves a greater purpose. 

“We’re not the firefighters, we’re not the Police Department, but we’re at the scene of these crashes,” he said. “We’re at National Night Out, we’re at Touch-a-Truck events… and people recognize us. I think it really has an impact on kids when they go to those events and see that connection.” 

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August 20 - August 26, 2025

Speed Dolly Fender Set

Published: Wednesday, July 09, 2025

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In The Ditch® Towing Products has launched a first-of-its-kind Speed® Dolly Fender Set designed to protect towed vehicles from road debris, tire blowouts, and costly damage claims. The new fenders fit all current and past Speed® Dolly models (SLX and SDX) and can be installed in minutes using standard pins and hardware.

Available in both heavy-duty steel and lightweight aluminum, the fender set gives towing professionals a choice between rugged durability and reduced weight. It also features standard reflectors for added visibility and a mounting platform for wireless tow lights.

In addition, a newly developed Dolly Fender Mount offers convenient, secure storage for fenders when not in use—complete with a dual Lynch pin locking system, weather-resistant construction, and universal fit options for tow truck rails, beds, or storage compartments.

An optional adapter makes the fenders compatible with other industry dollies using 2-inch frames. “Tow professionals have been asking for this for years,” said company spokesperson Lisa Presley.

The product is now available through authorized dealers and intheditch.com.

Wireless Headsets

Published: Wednesday, April 30, 2025 soneticsheadset 55666

Introducing the APEX V2 Wireless Headsets from Sonetics—a next-level solution for team communication that keeps you connected, protected, and productive. Whether you're operating heavy machinery, coordinating in high-noise environments, or managing teams across distances, the V2 system ensures crystal-clear, real-time conversations with no wires, no lag, and no hassle.

Built on decades of innovation, the APEX V2 headsets combine superior audio performance, advanced hearing protection, and intuitive usability to make your job safer and easier—every day.

Key Features: 

- Hands-free operation allows you to stay focused on the task while communicating effortlessly. 
- Real-time team communication enables clear, natural conversations without delays. 
- Advanced hearing protection with programmable volume limits to meet safety standards. 
- Listen-through technology helps you stay aware of your surroundings. 
- DECT7 wireless communication offers secure, interference-free audio with up to 1,600 feet of range. 
- Bluetooth and two-way radio integration for versatile connectivity options. 
- Up to 24-hour battery life to support long shifts without needing to recharge. 
- Quick and easy setup—just put your headset on and start working. 
- Engineered for challenging environments with noise-canceling microphones and durable construction. 

For more info, click here.

Universal Repositioning Wheel

Published: Monday, December 16, 2024
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The GUNI® Wheel X is a revolutionary universal automotive repositioning wheel, designed for versatility and efficiency. With roller spinning functionality and an interchangeable hub system, it easily moves vehicles with seized drums, damaged wheels, or locked transmissions—including EVs, accident victims, and barn finds.

Key Features:

  • Roller Spinning Functionality: Converts to a free-spinning wheel by removing four bolts, enabling movement of locked or immobilized vehicles.
  • Interchangeable Hubs: Easily swapped with eight wheel studs to fit a wide range of cars, SUVs, and trucks.
  • Universal Fit: Slotted bolt patterns and four size options eliminate the need for multiple wheel sets.

Save space, time, and money with the GUNI® Wheel X—ideal for tow companies and repair shops. Upgrade today for efficient, hassle-free vehicle repositioning! For more info, go to https://guniproducts.com/product

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August 20 - August 26, 2025
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August 20 - August 26, 2025
Joe Yancy and his wife. As Joe fights for his life in a medically induced coma, the repossession community is urged to donate and support the Yancy family.

Suspect in Repo Agent Shooting Turns Himself In

Published: Monday, June 16, 2025

Marshun Colbert, 26, has turned himself in to Horn Lake Police after being accused of shooting repo agent Joe Yancy point blank during a repossession attempt on June 8, 2025 in Mississippi. Colbert was taken into custody Thursday on an outstanding warrant for aggravated assault.

The incident occurred around 4:45 p.m. in a parking lot outside the DeSoto Crossing shopping center in Horn Lake. Yancy, an agent with All Star Recovery, was attempting to repossess an SUV when an argument broke out with Colbert. Despite Yancy agreeing to drop the vehicle, Colbert allegedly fired a single shot, critically wounding him.

Yancy managed to flee and drive himself to a hospital. He was later transferred to Regional One in Memphis, where he remains in a medically induced coma. During the chaos, a woman jumped into the lifted SUV, which toppled off the wrecker. She was hospitalized and later released in stable condition.

The Recovery Agents Benefit Fund (RABF) is calling on the repossession industry to support Yancy and his family with donations. To donate, click here. 

Source: https://curepossession.com
https://www.msn.com

“Captain Repo” Charged in Fatal Crash

Published: Tuesday, June 03, 2025

Known on TikTok as “Captain Repo,” 29-year-old Kirkland Smith built a following by sharing dramatic vehicle repossessions online. But on May 24th, his real-life tow run ended in tragedy when he struck and killed former Bladen County, NC Fire Chief Pete Batton, 68.

According to the North Carolina Highway Patrol, Batton was turning onto Robin Lane from Highway 41—just minutes from home—when Smith’s tow truck slammed into the back of his car. Troopers say Smith failed to slow down. Batton died at the scene.

Smith, who sustained minor injuries, was arrested and charged with second-degree murder and misdemeanor DWI. His bond was set at $5 million.

Known for flashy TikTok and Facebook videos under the names “Captain Repo” and “Kirkland RepoMan Smith,” Smith’s online fame has now collided with a harsh legal reality. While there’s no evidence he was filming at the time, questions swirl about professionalism in the repossession industry and the dangers of sensationalizing the job.

Source: https://curepossession.com

Texas Woman on Trial for Alleged Assault on Repo Agent

Published: Wednesday, March 26, 2025

A 49-year-old woman is on trial this week for allegedly hitting a repo man with her car, severely injuring his legs during an incident in September 2023.

Carla Culver, of Beaumont, Texas faces a charge of aggravated assault causing serious bodily injury, a second-degree felony. Her trial is being held in Jefferson County’s Criminal District Court before Judge John Stevens. Jury selection began Monday, with opening statements and testimony on Tuesday. Mike Laird is prosecuting for the District Attorney’s Office, while Todd Leblanc is representing Culver.

According to a probable cause affidavit, the incident occurred outside Temptations Gentleman’s Club in Beaumont. Witnesses say the repo agent was trying to repossess Culver’s vehicle when she allegedly drove forward with him under the hood, crushing his leg between two cars. EMS found the man critically injured with a mangled leg.

Culver admitted to seeing and hearing the man but claimed she didn’t know how the car moved. Detectives called her actions “reckless.”

Vehicle Repossessions Surge in 2024

Published: Tuesday, March 18, 2025

In 2024, an estimated 1.88 million vehicles were repossessed across the United States, a reflection of both economic factors and regional differences in the auto loan market. States with the largest populations, including California, Texas, and Florida, saw the highest repossession volumes, driven by larger vehicle fleets and higher delinquency rates. In these states, an average of 23 cars are repossessed per day, underscoring the scale of the issue.

Conversely, smaller states like Vermont, North Dakota, and Hawaii reported significantly lower repossession rates, with states like Hawaii seeing fewer than one repossession per day. These discrepancies are tied to factors such as population size, vehicle registration counts, and economic conditions affecting credit quality.

While precise figures for vehicle repossessions in 2023 are not publicly available, estimates suggest a significant increase compared to previous years. According to data from Cox Automotive, approximately 1.5 million vehicles were repossessed in 2023. This marks a notable rise from the 1.2 million repossessions reported in 2022. The uptick in repossessions aligns with broader economic trends, including rising auto loan delinquencies and increased vehicle prices, which have contributed to financial strain for many borrowers. These figures underscore the challenges facing consumers and the auto finance industry in recent years.

Source: https://curepossession.com

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